Account Settings

  • How do I close my account and remove my profile?

    Are you sure you want to leave us? We'll miss you a lot! If you're sure you want to close your account...

    1. Go to the "My Account" page.
    2. Select the "Profile" section.
    3. Follow the prompts to temporarily or permanently close your account.

  • I've forgotten my password. What should I do?

    Click on the "Forgot password" link on the login page and follow the instructions.

  • Where can I find my Subscription details?

    1. Go to the "My Account" page.
    2. Select the "Billing" section.
    3. Here you will find all your subscription information, such as when you subscribed, for how long and the date of renewal or expiry.

  • How can I change the amount of email notifications I receive?

    Email notifications are e-mails sent to your e-mail address to alert you when you have a new visitor to your profile, a new message, a new favorite etc....

    1. Go to the "My Account" page.
    2. Select the "Notifications" section.
    3. Select which notifications you want to receive.

    It's up to you, but remember: if a potential match is visiting your profile, you might want to know about it immediately!

  • How can I change my e-mail address?

    1. Go to the "My Account" page.
    2. Select the "My Details" section.
    3. Select the arrow to the right of your current email address.
    4. Enter your new e-mail address and select the "Save" button.

    Note: You must confirm your new e-mail address by clicking the link in the e-mail we send to your new address.

  • How can I block users?

    On all profiles, you'll find a "Block" option that allows you to block that member. Blocked members can no longer contact or visit you. You won't see them in your "Viewed Me" list or in your search results.

    You can also to report abuse by selecting "Report Concern" on the member's profile.